Privacy Policy
FoRun values your privacy and the protection of your personal data. Please read this policy carefully to understand how we handle your information.
Last updated: July 2025
Welcome to FoRun! FoRun is owned and operated by ForunPoint LLC.
FoRun values your privacy and the protection of your personal data. This privacy policy describes what information we collect from you, how we collect it, how we use it, how we obtain your consent, how long we retain it in our databases and, if necessary, with whom we share it.
By registering as a user and using the platform, you are accepting the practices described in this Privacy Policy. Your use of the platform is also subject to our Terms & Conditions.
This Privacy Policy may change from time to time. Your continued use of the platform after we make changes is deemed acceptance of those changes, so please check the policy periodically for updates. This privacy policy has been prepared and is maintained in accordance with all applicable national and international laws and regulations and, in particular, with the California Consumer Privacy Act (CCPA) and the Texas Privacy Act.
General Information
The personal data of the users that are collected and processed through the platform:
- FoRun App (Available on Google Play and App Store)
- https://www.forunpoint.com
Will be under responsibility and in charge of:
Types of Information Gathered
The information we collect from our users and customers helps us to deliver our products effectively and to personalize and continually improve the user experience on the platform.
Information You Give Us
You provide information when you search, read and view content through the platform, register as a user, request and pay for a service, and/or communicate with us. As a result of those actions, you might supply us with:
- First and last name
- Email address
- Phone number
- Address
- Any additional information relating to you that you provide to us directly or indirectly through our platform or online presence such as cookies.
FoRun will not collect any personally identifiable information about you, unless you provide it.
Information Collected Automatically
By accessing and using the platform you automatically provide us with:
- The device and usage information you use to access the platform
- Your IP address
- Browser and device characteristics
- Operating system
- Referring URLs
- Your location
- What parts of the platform you use and how often
If you access the platform through a mobile phone, we will also collect:
- Mobile device ID
- Model and manufacturer
- Operating system
- Version information
- IP address
- Location
We store real-time location information to facilitate the correct use of the application and provide specific services based on the user's location. This information is anonymous and does not identify or individualize the person. The user can request the removal of such information, however certain functionalities of the application would not be available.
Payment Information
Users' payment information will be processed by the payment platforms available on the platform (Stripe, PayPal). These platforms process and store your data securely and solely for the purpose of processing transactions. FoRun reserves the right to contract any payment platform available on the market.
Google Analytics
We use Google Analytics provided by Google, Inc., USA. These tools collect and analyze certain types of information, including IP addresses, device and software identifiers, referring and exit URLs, feature use metrics and statistics, usage and purchase history, MAC Address, mobile unique device identifiers, and other similar information via cookies. The information generated by Google Analytics may be transmitted to and stored by Google on servers in the United States. We use Google Analytics to enhance the platform and improve our service.
Google's Privacy Policy ↗Facebook Pixel
Our platform uses the Facebook Pixel for the following purposes:
- Collect statistics about our platform (e.g., the number of users who visited a page).
- Collect information about how you interact with our platform.
- Personalize online services and marketing communications.
- Tailor advertisements to users and optimize advertising campaigns.
Information collected through the Facebook Pixel will be collected and stored by Facebook in accordance with its privacy policy. It does not personally identify the user.
Facebook's Privacy Policy ↗How Long We Keep Your Data
Personal data provided by users through the platform will be retained for the time necessary to provide the functionalities available on the platform and until the user maintains the user account or decides to close it, or until FoRun closes and deletes the user account. FoRun may retain personal data for a longer period where the user has given consent, or if required for compliance with a legal obligation or by order of an authority. Once the retention period expires, the personal data will be deleted. Therefore, the right of access, the right of erasure, the right of rectification and the right to data portability cannot be asserted once the retention period has expired.
How We Use Your Information
In general, we use the information we collect primarily to provide, maintain, protect and improve our platform and services. We use personal information collected through our platform as described below:
- Provide the platform (Available on Google Play and App Store).
- Identify you as a user in our system.
- User registration (Chefs, Restaurant and Users).
- Provide services and show the routes.
- Process payments.
- Facilitate communications between users.
- Improve the platform.
- Understand and enhance your experience using our platform.
- Respond to your comments or questions through our support team.
- Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages.
- Communicate with you about upcoming events, offers and news about products and services offered by FoRun and our selected partners.
- Marketing purposes of FoRun.
- Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service.
- Protect, investigate and deter against fraudulent, unauthorized or illegal activity.
How Do You Get My Consent?
By registering as a user, requesting and paying for a service through the platform, communicating with us through the contact forms or our contact information and providing us with personal information to communicate with you, you consent to our collection, storage and use of your information on the terms contained in this privacy policy. You may withdraw your consent by sending us your request via the contact information or the contact page.
How We Share Information
The personal information of our users is an important and fundamental part of our business. Under no circumstances will we sell or share information with third parties that has not been previously authorized by the user or owner of the personal data. We share user information solely and exclusively as described below.
Third-Party Service Providers
We use third-party services to perform certain functions on our behalf and through our platform and services. Examples include processing payments (Stripe, PayPal), sending emails, analyzing data (Google Analytics), creating ads (Facebook, Google), providing marketing assistance and delivering search results. These third-party services may have access to personal information needed to perform their functions, but may not use that information for other purposes.
Business Transfers
In the event that FoRun creates, merges with, or is acquired by another entity, your information will most likely be transferred. FoRun will email you or place a prominent notice on our platform before your information becomes subject to another privacy policy.
Protection of FoRun and Others
We release personal information when we believe release is appropriate to comply with the law, enforce or apply our Terms and Conditions and other agreements, or protect the rights, property, or safety of FoRun, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
With Your Consent
Other than as set out above, you will receive notice when personally identifiable information about you might go to third parties, and you will have an opportunity to choose not to share the information.
Anonymous Information
FoRun uses the anonymous browsing information collected automatically by our servers primarily to help us administer and improve the platform. We may also use aggregated anonymous information to provide information about the platform to potential business partners and other unaffiliated entities. This information is not personally identifiable.
Email Address
The email address that you supply to us for purposes of receiving our email communications will never be rented or sold to a third party.
Protecting Your Information
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide or share through the platform. We restrict authorized access to your personal information to those persons who have a legitimate need to know such information. FoRun follows generally accepted industry standards for data security. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while FoRun strives to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
Your Rights
Users who provide information through our platform, as data subjects and data owners, have the following rights:
- Access and Portability: To access and know what information is stored in our servers, you can send us your request through our contact information.
- Rectify, Restrict, Limit and/or Delete: You can also rectify, restrict, limit or delete much of your information.
- Right to be Informed: Users of our platform will be informed, upon request, about what data we collect, how it is used, how long it is retained and whether it is shared with third parties.
- Object: When we process your information based on our legitimate interests or in the public interest, you may object to this processing in certain circumstances.
- Revoke Consent: Where you have previously given your consent, you have the right to revoke your consent to the processing and storage of your information at any time.
- Complaint: If you wish to file a complaint about our use of your information, you have the right to do so with your local supervisory authority.
- Automated Decision-Making: Platform users may request that we provide a copy of the automated processing activities we conduct if they believe that data is being unlawfully processed.
Users or owners of the personal information they provide through the platform may exercise these rights over their personal information at any time and without any limitation by sending us their request through our contact page.
Children's Online Privacy Protection
We are in compliance with the requirements of the California Consumer Privacy Act (CCPA) and the Texas Privacy Act regarding the protection of the personal data of minors. We only collect information from persons under the age of 18 and over the age of 13 with their parent's or legal guardian's permission. We do not collect any information from children under the age of 13. If you are aware that a child under the age of 13 has provided us with personal information without the permission of his or her parent or legal guardian, please contact us. If we become aware that a minor has provided us with personal information without parental permission, we will take steps to delete that information, terminate that person's account, and restrict access to that person's account.
Third Parties
Except as otherwise expressly included in this privacy policy, this document addresses only the use and disclosure of information FoRun collects from you. If you disclose your information to others, whether other FoRun users or vendors, different rules may apply to their use or disclosure of the information you disclose to them. FoRun does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. FoRun is not responsible for the privacy or security practices of other platforms, including those that are linked to from FoRun.
Contact Us
If you have any questions or concerns about this privacy policy and the processing and security of your data, please contact us via our contact page or by using the following contact information: